Federal Direct Loan Information

If you are a student borrowing your first Federal Direct Loan, please complete the Direct Loan Master Promissory Note (MPN). New Federal Direct Loan borrowers are required, by federal regulation, to complete a pre-loan counseling session. All borrowers must also attend an exit interview prior to leaving the University. (Click here to complete your Direct Loan Entrance and MPN online.) To complete the Federal Direct Loan Exit Counseling, please click here. If you previously completed an MPN or pre-loan counseling let our office know.

Important information for graduating seniors can be found in the video below.  studentaid.gov is a great tool to use to find out about your loan balance and loan servicers.


Funds are sent to Jacksonville University at the beginning of the term they are intended for and are issued each semester.

Graduate students may apply for a Graduate Plus Loan and parents of the dependent students may apply for a Federal PLUS Loan (Parent Loan for Undergraduate Students). Graduate students and parents of all income levels are eligible; however, there is a credit worthiness evaluation conducted by the lender before the loan is approved. (Click here to learn more about PLUS loans) The applicant may apply for the entire cost of attendance at JU minus any other financial aid the student receives.

All federal student aid, including Federal Direct Loans, will be submitted to the National Student Loan Data System (NSLDS), and will be accessible by guaranty agencies, lenders, servicers, and schools determined to be authorized users of the data system.

Private Loans/Alternative Loans

Click here for more information on Private Student Loans

Private lenders are an alternative or additional educational funding option to federal student loans. Please review the option of lenders that other JU students have used in the past. You are free to choose any alternative loan lender, whether listed on this site or not. If you have specific questions please contact a financial aid counselor.




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Financial Services

Office location

Howard Administration Building
2800 University Blvd N
Jacksonville, FL 32211

Office hours

Mon – Fri, 8:30 a.m. – 5:00 p.m.

Telephone number

(904) 256-7060
Financial Services

(904) 256-7080
Student Accounts

Email address

Financial Services

Student Accounts